Remote Support With remote support, we can assist you within minutes Remote Support Click on the link below to connect to one of our professional engineers. Be cautious if you receive unsolicited requests to access your computer. Only join support sessions with people you recognize and trust. Remote Support 1. Download Click on the link to download the support tool file 2. Run the downloaded file Double click the file to launch the support program 3. Enter support code Enter the support code you were give by the engineer to connect